What is the check-in and check-out policy at The Reef Coco Beach Resort & Spa?
Check-in is at 15:00 and check-out is at 12:00.
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The Reef Coco Beach Resort & Spa, All-Inclusive in Playa del Carmen
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Key details
About This Resort
Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, 77710,
- Steps from the beach
Very good
7.4
7.6
4.1
3.3
4-star all-inclusive resort in Playa del Carmen with beachfront access
Accommodation Options
The Reef Coco Beach offers a range of accommodations including
Dining Experience
Dining at The Reef Coco Beach includes access to five restaurants showcasing diverse culinary influences. Guests can savor authentic Mexican cuisine, Italian specialties, and Asian-inspired dishes. Options include
Wellness and Relaxation
The Reef Coco Beach provides a variety of relaxation options including spa services available through the
Family-Friendly Activities
The hotel ensures family fun with a
Prime Location
The Reef Coco Beach is situated a five-minute walk from the famous
Highlights
Location: Five-minute walk from Quinta Avenida
Accommodation: Premium Partial Ocean View rooms
Dining: Five restaurants including Toscanas Italian Restaurant
Wellness: 2x1 on 50-minute massages
Family-Friendly: Kid's Club for ages 4-12
Activities: Non-motorized water sports included
“This resort sits steps from Playa del Carmen's animated 5th Avenue, placing guests in an ideal spot. The all-inclusive plan simplifies a family stay, with the beach club adding a touch of style. I think the spa services are worth exploring, and the proximity to both town and beach makes it a balanced choice.”
Choose Your Ideal Room
Choose from suites, family rooms, and more—breakfast, free cancellation, and exclusive perks included
- Superior Room Garden View2 persons29 sq. feet1 King-size bedAir conditioningBalconyroom details
- Superior Room Pool View2 persons29 sq. feet1 King-size bedAir conditioningBalconyroom details
- Premium Room Partial Ocean View2 persons29 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Rates and Room Availability by Date
Find available dates and compare today’s prices
July 2026 - July 2027
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Choose dates to see prices
Check-in/ Check-out
Resort Features & Services
Unmatched comfort, unforgettable experiences—all built into your stay
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Hairdresser
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Canoeing
- Cycling
- Tennis court
- Golf course
- Billiard tables
- Darts
- Table tennis
- Fishing
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
The Reef Coco Beach Resort & Spa presents a delightful array of dining options that celebrate international flavors and local specialties. Guests can savor everything from traditional Mexican fare to vibrant Asian dishes in inviting settings perfect for families or romantic evenings.
Samurai
Asian
Ambiance
Modern
Key Offerings
Experience interactive dining with chef's options for traditional Japanese dishes, including options to cook your own favorites in a unique setting.
Reservation
Recommended
Dinner only, open Tuesday to Sunday from 18:30 to 22:00.
Miramar
International
Ambiance
Family friendly
Key Offerings
A buffet experience offering vegetarian and gluten-free options, perfect for breakfast, lunch, and dinner in a relaxed atmosphere.
Reservation
Not needed
Breakfast from 06:30 to 11:00, lunch from 12:30 to 15:00, dinner from 18:30 to 22:30, daily.
Sabor Latino
Mexican
Ambiance
Traditional
Key Offerings
Immerse in the rich flavors of Mexico with a variety of authentic dishes that capture the essence of local culinary culture.
Reservation
Recommended
Dinner only, open Monday to Sunday from 18:30 to 22:00.
Rosinella
Italian
Ambiance
Romantic
Key Offerings
Indulge in classic Italian cuisine in a romantic setting, perfect for intimate dinners under the stars.
Reservation
Recommended
Dinner only, open Monday to Sunday from 18:30 to 22:00.
The Reef Coco Beach Resort & Spa Location
Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, 77710,
Explore Playa del Carmen
Activities, Dining & Entertainment
Mamita's Beach Club
12 minutes walking
Vibrant beach club known for its lively atmosphere, beach beds, and great drinks, ideal for sunbathing and socializing.
Quinta Avenida
25 minutes' walk
Famous pedestrian street lined with shops, restaurants, and bars, perfect for shopping, dining, and enjoying the local culture.
Los Fundadores Park
25 minutes' walk
A picturesque park featuring an iconic Mayan portal, excellent for relaxation and cultural events like weekend performances.
3D Museum of Wonders
25 minutes' walk
Unique interactive museum with 3D art installations that create stunning photo opportunities, highlighting artistic creativity.
Snorkeling at Punta Esmeralda Beach
6 minutes drive
Snorkeling experiences available here, showcasing beautiful marine life with convenient rental options for gear and guides.
Relaxation at Shinju Spa
12 minutes walking
Local spa offering various treatments and massages for ultimate relaxation, with services often requiring prior booking.
Surfing Lessons at Playa Xaman-Ha
11 minutes drive
Thrilling surfing lessons offered at this popular beach, catering to beginners and seasoned surfers with expert instructors.
Visit to Cenote Carwash
10 minutes drive
Eco-tourism site perfect for swimming and snorkeling in a natural cenote, with beautiful scenery and unique wildlife.
Salento
3 minutes walking
Charming Italian restaurant known for its pasta, pizzas, and warm ambiance. Vegetarian options are available; reservations recommended.
Ojo De Agua Pdc
5 minutes walking
Healthy eatery focusing on fresh, local ingredients. Signature smoothies and bowls highlight the menu; caters to gluten-free diets.
La 5ta Hacienda
7 minutes walking
Mexican cuisine with an upscale twist; popular for its flavorful dishes and vibrant atmosphere. Reservations suggested for dinner.
It Ganesha
6 minutes walking
Authentic Indian dining experience featuring a selection of traditional dishes. Vegetarian-friendly options available; cozy decor.
Cenote Misterio Maya
15 minutes drive
A beautiful cenote with various activities like swimming and adventuring. Family-friendly atmosphere with guided tours available.
Coco Bongo
20 minutes drive
Energetic venue known for spectacular live shows combining music, acrobatics, and dance. Perfect spot for a night out of fun.
Playa del Carmen Jazz Festival
15 minutes drive
Annual event featuring live jazz performances and local talent. Great for music lovers and a family-friendly atmosphere.
La Vaquita
25 minutes' walk
Vibrant bar with a casual vibe known for unique cocktails, lively music, and themed nights, suitable for young travelers.
Transportation Options & Local Travel
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Property information and rules
Check-in
from 15:00-23:30
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel The Reef Coco Beach Resort & Spa guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2009
Number of rooms:
196
Former name
Grand Coco Bay Mexico
Guest Reviews & Star Ratings
Hear from Guests Who’ve Stayed Before
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Pros
Animation team
On-site dive center
Good cleanliness
Cons
Awful smell
Poor food labeling
Guest reviewsbased on 1495 reviews
Grayson from United States
Single
Superior Room Garden View
4 nights in November 2025
|
Reviewed: January 01, 2026
9/10
easy exploration good value diverse food
the location is near tourist spots it made exploring easy the hotel provided good value for the price i found many different food choices nearby that suited my tastes i liked having breakfast included in my stay.
the gym had limited hours it restricted my workout schedule.
0 Helpful
Isabelle from France
Couple
Premium Room Garden View
5 nights in November 2025
|
Reviewed: December 22, 2025
6/10
mediocre stay with some significant drawbacks
outdated equipment loud air conditioning
i found several issues . the gym equipment was limited and outdated. it only had two treadmills and one elliptical. the air conditioning in the room was quite loud. it made it difficult to sleep comfortably at night. we loved the pool. but the view was amazing!
0 Helpful
Jade from United Kingdom
Single
Superior Room Garden View
4 nights in November 2025
|
Reviewed: November 27, 2025
8.5/10
Fantastic Stay with Attentive Staff
attentive staff great location wide range
The hotel's location near the tourist spots was great. The staff were always willing to help, offering prompt service. I also appreciated the cleanliness throughout the resort, including well kept grounds and common areas. There was a wide range of food options available, providing plenty of variety.
The minibar only had a limited selection of drinks. I would have preferred more choices.
Facilities
9/10
The hotel features a good pool area, with ample space for relaxation, and several options for dining. Guests can easily access various amenities that enhance their overall experience at the hotel.
Location
8/10
The hotel benefits from its proximity to the city center and main attractions. This positioning allows for convenient exploration and easy access to local restaurants and shops.
0 Helpful
|
Show more reviews
FAQs
About The Reef Coco Beach Resort & Spa
How far is The Reef Coco Beach Resort & Spa from Cancun International Airport?
The hotel is 45 km from Cancun International Airport.
Does The Reef Coco Beach Resort & Spa offer airport shuttle services?
A paid airport shuttle service is available for guests.
What room amenities does The Reef Coco Beach Resort & Spa provide?
Rooms are equipped with air conditioning, a ceiling fan, a flat-screen TV, a safety deposit box, and a private bathroom.
Are there dining options available at The Reef Coco Beach Resort & Spa?
The hotel features five restaurants, including an à la carte restaurant and a buffet restaurant, as well as bars and snack options.
What are the nearby attractions to The Reef Coco Beach Resort & Spa?
Nearby attractions include the vibrant 5th Avenue (0.5 km), Cozumel Island ferry terminal (1 km), and Xcaret eco-park.
Does The Reef Coco Beach Resort & Spa have a swimming pool?
Yes, the hotel features an outdoor swimming pool with a poolside bar.
Is there a fitness center at The Reef Coco Beach Resort & Spa?
Guests have access to a fitness center during their stay.
What special amenities does The Reef Coco Beach Resort & Spa offer for children?
The hotel has a Kids Club, children's play area, and a children's pool.
Is free Wi-Fi available at The Reef Coco Beach Resort & Spa?
Complimentary Wi-Fi is available in the lobby and rooms.
Can guests at The Reef Coco Beach Resort & Spa enjoy spa services?
The hotel features a full-service spa offering a variety of treatments, including massages and beauty services.
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